Lenovo 4Y Essential Service + YourDrive YourData + Premier Support 4 year(s)

4Y, Essential Service + YourDrive YourData + Premier Support, Extended service agreement, Parts and Labour, On-site, 24x7, 4h, for ThinkSystem SR650 V2 7Z73

Description

Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.

Most Lenovo warranties include phone access to customer support and full coverage of labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labour repair coverage where labour is provided onsite at your place of business. If Lenovo determines that your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, the repair will be made on site. Service is available during Lenovo’s normal in-country business hours. Calls received after 4 pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only.

Specifications

Features
Service type	Premier Support
Service included	Parts and Labour
Number of years	4 year(s)
Type	On-site
Service time (hours x days)	24x7
Response time	4 h
Compatibility	ThinkSystem SR650 V2 7Z73